Magnets USA® Privacy Policy

Your business matters to us, and so does your trust. At Magnets USA®, we believe in building real, lasting relationships. That includes being clear about how we collect, use, and protect your information. We treat your data with the same level of care and respect we bring to every product we create.

Our Commitment to You

We do not sell or rent your personal information, ever. We only collect what we need to serve you and support your experience. We protect your information using modern, secure systems, and we communicate with you in ways that are helpful and respectful of your time.

Information We Collect

We collect information when you place an order, request a quote, create or update an account, contact our team, sign up for emails or text messages, or interact with our website and tools. This may include your name, company name, email, phone number, address, order details, and general website activity.

How We Use Your Information

We use your information to process and deliver your orders, communicate with you about your projects, provide customer support, improve our products and services, and share relevant ideas, offers, and tools to help grow your business. Our goal is to provide value, not unnecessary communication.

Marketing and Communication

From time to time, we may reach out with product updates, special offers, and ideas to help you stay connected with your customers. You can unsubscribe from emails at any time using the link provided. You can opt out of text messages at any time by replying STOP. You may also contact us directly to adjust your communication preferences.

Text Messaging

If you choose to receive text messages from us, messages may include order updates, reminders, or promotional offers. Message frequency may vary and standard message and data rates may apply. We will only send messages with your consent, and you can opt out at any time.

Cookies, Tracking, and Analytics

We use cookies and similar technologies to improve your experience, understand how visitors interact with our site, and support marketing efforts. You can adjust your browser settings to manage or disable cookies at any time, though some features of our site may not function properly without them.

QR Codes and Digital Tools

Some of our products include QR code or digital engagement tools that may collect general interaction data such as scan activity or device type. This information is used to help improve marketing performance and user experience. We do not use this data to personally identify individuals without consent.

How We Share Information

We only share your information when necessary to serve you, including with payment processors, shipping providers, and trusted technology partners. All partners are expected to protect your information with the same level of care.

Data Security

We use industry standard security practices to protect your information, including encryption, secure payment processing, and controlled access to systems and data. While no system is completely immune, we continuously improve our safeguards.

Your Privacy Rights

You may request access to your personal information, request corrections, request deletion where applicable, or opt out of marketing communications at any time. To make a request, simply contact our team.

Testimonials

We may share customer testimonials or success stories, which may include a first name, business name, or general location. All testimonials are shared with permission.

Contests and Sweepstakes

If you participate in a contest or promotion, you may be asked to provide contact information. Winners may be announced using name, business, or general location. Participation implies agreement to these terms.

Updates to This Policy

As our business evolves, this policy may be updated to reflect new tools, services, or regulations. Updates will be posted here with the effective date.

Contact Us

If you have questions about your privacy or how your information is used, we are here to help. Magnets USA® Phone: (800) 869-7562 Email: customerteam@magnetsusa.comContact Our Team