Personalizing means adding your personal contact information to a product. There is an initial set-up fee of $18 for personalization. Customizing means replacing one of our backgrounds with one of your own or designing your product format or layout from scratch. Additional fees apply for customized products. Contact Customer Service to discuss your needs and get a quote.

Once your order is completed, you will be prompted to upload your artwork directly to our site. You can also return to our site and login to your account to upload artwork. If you are unable to upload your files, you can mail artwork to:

Magnets USA
Attn: Art Intake
817 Connecticut Ave NE
Roanoke, VA 24012

There is an $18 photo scan fee. If you would like your photo returned to you, please include a self-addressed stamped envelope. We will return your photo 30-60 days after your order has shipped. For information on artwork submission and acceptable formats, click here .

The color in your product may not match the color in your proof exactly because of differences in monitor resolution and the variance between computer colors and printed colors. You can greatly increase your chances of getting the desired color output in the final product by saving your digital files in CMYK color mode.

Please be aware that due to the nature of four-color printing, we cannot print every color available on a computer monitor. We follow the industry standard of "pleasing color." Due partially to the widely varying results from different output devices, there is no guarantee that your finished piece will match your printed sample.