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Designing Perfection

Personalizing or customizing our products may mean sending us a logo, photo or background image. There are a few simple rules to follow. If you need help, real live customer service people are available. Call us during business hours at 800.869.7562.

Magnets USA professional design staff

Accepted Software Formats:
We accept the following for print ready art (no conversion required):

  • Adobe® InDesign® CS3 or earlier
  • Adobe® Illustrator® CS3 or earlier
  • Adobe® Photoshop® CS3 or earlier
  • Adobe® Acrobat® PDF (These must be set up to follow the layout specifications for the product you're ordering.)

Fonts
If you supply a layout, please supply the fonts used in your layout. If fonts are not submitted, we may have to substitute fonts that may not look the same as your layout.

Accepted Image Types:
When uploading graphics or photos for your personalization or customization, we accept the following file formats:

  • TIFF (preferred)
  • EPS
  • JPEG (only with maximum quality settings and largest file sizes. We convert files received in this format to TIFF format)
  • PSD

Color Quality
Please be aware that due to the nature of four-color printing, we cannot print every color available on a computer monitor. We follow the industry standard of "pleasing color." Due partially to the widely varying results from different output devices, there is no guarantee that your finished piece will match your printed sample.

If you require "critical color" or a precise match, please contact us to arrange for a digital color proof. Once you provide us with a hard copy of the color target and approve the additional fees (starting at $100), we will produce and send you a paper proof. When you approve and return the proof, we will strive to match the color of the proof when printing your final piece. If you request color correction or other changes after to you see your proof, there will be additional fees for color corrections services and a new proof.

Image Resolution
For maximum image clarity, we recommend image resolution of 350 dpi (dots per inch) at final size of reproduction. Images with lower resolution can be accepted but may produce blurry or jagged image.

Logo Resolution
We recommend vector Adobe Illustrator .ai or .eps files. Logos in .tiff or .jpeg formats require a minimum image resolution of 350 dpi.

Custom Magnets Always Available from Magnets USA.
Call us at 800.869.7562
Monday - Thursday from 9:00 am to 7:30 pm EST and
Friday from 9:00 am to 6:30 pm EST

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817 Connecticut Avenue N.E.
Roanoke, VA 24012
Call Us Today: 800.869.7562