Frequently Asked Questions
If you do not see your question asked, please feel free to submit the question at the bottom of the page, and customer service will get back to you as soon as possible.
Q: Are your magnets made in America?
A: All our flexible magnets are made in America.
Q: What is a Peel ’n Stick magnet?
A: Peel 'n Stick Magnets come with removable adhesive for you to peel 'n stick your business card. Save money by putting it together yourself.
Q: What is printed personalization?
A: Products with printed personalization arrive printed with your contact information directly on the product for a seamless and professional look. You can save valuable time when you upgrade to printed personalization because we do the work for you.
Q: What safety standards do your magnets conform to?
A: Magnets USA manufactured flexible magnet products are non-toxic. They are made with magnetic material that conforms to certified toy safety standards for heavy metal content.
Q: What is the thickness of your magnets?
A: Most Magnets USA indoor magnet products are made using a sturdy 20 mil base magnet material. Finished products are about 26 mil. Car magnets are made using a 35 mil magnet material to stand up to outdoor conditions. Finished Car Magnets are about 38 mil.
Q: Do your magnets stick to stainless steel refrigerators?
A: Magnets adhere to ferrous surfaces with iron only. Refrigerator magnets will not stick to some stainless steel appliances. We offer Stik-Anywhere™ as a solution to this issue. Stik-Anywhere is a reusable adhesive strip that is safe to stick to any surface.
Q: What surfaces do car magnets stick to?
A: Car door magnets will not adhere to aluminum, fiberglass or stainless steel body panels or non-metallic body fillers.
Q: How long will your Car Magnets last?
A: Magnets USA Car Magnets carry an 18-month fade resistant warranty. They are manufactured to the highest industry standards.
Q: How many sheets of paper can your magnets hold up?
A: Our largest magnets can hold up between 2-4 pieces of paper. While some smaller magnets, such as the sign shaped magnet can only hold one piece at a time.
Q: How do I mail my magnets?
A: Magnets USA® magnetic calendars meet USPS guidelines for automation rates. Magnets in envelopes may face either the address or non-address side, but must be right justified when looking at the address. Product must not shift more than 1/2" from any edge, in any direction. The total weight of
the magnet, envelope and contents may not exceed 1 oz. to qualify for the lowest 1st class rate. A non-automation surcharge may apply. Check with the local mail service center before mailing. Search USPS - Mailing Magnets for details.
Q: Do you offer a mailing service?
A: Yes. We have a Mail Fulfillment Service with the ability to print your mailing and return addresses, print your postal indicia, insert your product in printed envelopes, seal envelopes and deliver to the United States Postal Service. We can mail some or all of your order. Contact us for more information on our Mail Fulfillment Service.
Q: What is the minimum ordering service?
A: Most of our magnets are sold in quantities of 100 with a minimum order of 100 pieces.
Q: How do I request samples?
A: Order a Magnets USA Mpower Pack
to receive our latest catalog, plus an array of samples that allow you to experience our quality first-hand.
Q: Can your magnets be used outdoors?
A: Only car door magnets or custom shaped car magnets are suitable for outdoor use.
See our entire line-up of car magnets
to find one that's right for you.
Would you like to ask a question of your own? Use the form below to submit your question. A Customer Service representative will get back to you with the answer.